Terms of Service

 

Terms of Service

Last Updated: October 2025

Welcome to Savys!
These Terms of Service (“Terms”) govern your use of our website shopsavys.com and any related services, including purchases, exchanges, and communications.
By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

1. About Savys

Savys is a sustainable apparel brand offering men’s, women’s, and kids’ underwear, innerwear, and related clothing made from OEKO-TEX® certified fabrics and packaged in FSC-certified materials.

2. Contact Information

If you have any questions about these Terms or your order, you can contact us at:

Our customer service team is available Monday to Saturday, 10:00 AM – 6:00 PM (PKT).

3. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not:

  • Violate any applicable laws or regulations.

  • Infringe on the rights of others.

  • Interfere with or disrupt the operation of the website.

Savys reserves the right to restrict or terminate access if we believe your use violates these Terms.

4. Product Information & Availability

We make every effort to display product descriptions, colors, and images as accurately as possible. However, slight variations may occur due to lighting or screen differences.
All products are subject to availability, and we reserve the right to modify or discontinue any product without notice.

5. Pricing & Payment

All prices listed on shopsavys.com are in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.
Savys reserves the right to change prices at any time without notice.
Payments can be made through cash on delivery (COD) or online payment methods available at checkout.

6. Shipping & Delivery

Orders are typically dispatched within 1–3 business days after confirmation.
Delivery times may vary based on your location and courier service.
Savys is not responsible for delays caused by third-party logistics providers.

7. Returns & Exchanges

We accept returns or exchanges only for products that have a manufacturing or quality issue.
If you receive a defective item, please contact our support team within 14 days of delivery via 0316-9900776 or savysretail@yahoo.com.
Items must be unused, unwashed, and in original packaging.

8. Promotions & Discount Codes

Promotions, discount codes, or limited-time offers are subject to specific terms and may change or end at any time.
Discounts cannot be combined unless explicitly stated.

9. Intellectual Property

All content on shopsavys.com, including logos, images, product designs, and text, is the intellectual property of Savys and may not be copied, distributed, or used without written permission.

10. Limitation of Liability

Savys shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability for any claim related to your purchase shall not exceed the total amount paid for that order.

11. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Changes to Terms

Savys reserves the right to update or modify these Terms at any time.
Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website means you accept those changes.

13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Pakistan.
Any disputes will be subject to the jurisdiction of courts located in Lahore, Pakistan.

Thank you for shopping with Savys — sustainable comfort made better.
For assistance, reach out at 0316-9900776 or savysretail@yahoo.com.